Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via various trusted carriers. Up to 30kgs in weight will be dispatched by parcel carrier but weights over 30kgs will be placed on a pallet and delivered by a  pallet carrier.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

For items within the York area we may deliver using our own transport so please call us before ordering as we may be able to reduce the delivery cost particularly in relation to paving, bulk bagged aggregates and walling etc.